Author: Maggie Caraway

The Transportation Safety Administration (TSA) is testing out a facial recognition technology at a number of airports across the country. Passengers can slip an ID card into a slot and look into a screen while the machine takes a photo instead of handing over the card to a TSA officer. AP News broke down the specific process explaining, “Travelers put their driver’s license into a slot...

Some companies are reportedly incorporating a self-serve tipping option. Considering a self-serve check out means the customer faces minimal to no interaction with any employee, customers reported feeling obligated to tip while questioning who exactly the money is going to, according to The Wall Street Journal. Consumers have been hit by skyrocketing prices and increased requests for tips, including Starbucks new tipping system, but according to tipping...

Airlines have been updating their loyalty programs and JetBlue is the latest to launch new perks. The program involves tiles, a reward customers earn every time they spend $100 on JetBlue, its travel booking platforms or on flights operated by its partner in the Northeast U.S. American Airlines. Every time a customer earns 10 tiles, they earn a new perk including the choice of priority security...

Peloton issued a recall on Thursday that involved over 2 million exercise bikes. The company cited a safety concern over the adjustable seat that could break and injure the rider during use. Peloton owners of model number Pl-01 should stop using the bike immediately, the US Consumer Product Safety Commision (CPSC) reported. According to a press release from Peloton, these bikes were sold January 2018 to...

If you thought the price of Starbucks drinks could not go any higher, it just did. This week, Starbucks added a $1 surcharge to its signature refresher beverages made without water and fans of the drink are disappointed. The reason for the price hike is because customization of the refresher “requires more ingredients,” the company said. Refreshers are a popular non-coffee drink that mixes a fruity concentrate...

Elon Musk is making yet another change to the Twitter platform, he announced in a tweet on Tuesday. The encrypted messaging feature rolled out the very next day on Wednesday and voice and video chat are expected to follow. “Release of encrypted DMs [direct messages] V1.0 should happen tomorrow. This will grow in sophistication rapidly. The acid test is that I could not see your DMs...

Last year, in a settlement, TurboTax was ordered to pay $141 million after allegedly deceiving millions of Americans,who qualified for free tax return services, into paying TurboTax for their returns. The customers who were affected will soon be receiving their checks. According to ABC News and New York Attorney General Letitia James, “Those impacted were low-income consumers eligible for free, federally-supported tax services — but paid...

On Monday, Disney expanded its federal lawsuit against Florida’s Governor, Ron DeSantis. The company claims DeSantis is “doubling down on his “retribution campaign” against the company by signing legislation to void Disney’s development deals in Orlando,” CNBC reported. Disney claims the drama with DeSantis started last year after the company expressed displeasure with the controversial Florida bill dubbed by critics as “Don't Say Gay.” The bill...

Planet Fitness has launched the third year of its High School Summer Pass program, a program for teens ages 14 to 19 that allows them to focus on their physical and mental health, completely free of charge. Planet Fitness, which has 2,400 gym locations across the United States and Canada, deemed the program as a “fun, safe and judgment-free zone.” The fitness center is also offering...

Lululemon is embracing “dupe culture” and putting the comparable products to the real test. The high-end athletic wear giant is hosting an event in which customers can bring in their Lululemon dupes and exchange them for the black Align High Rise Pant 25”, a product beloved by many consumers. The viral trend of showing off dupes that started circulating on TikTok is what prompted Lululemon to embrace...